Data Protection

Eca365 Privacy Policy – Your Data Is Completely Safe With Us

We are fully committed to protecting the personal data of eca365 users. Read our Privacy Policy to learn how your information is used and stored.

Last Updated: January 2026

1. Introduction

eca365Welcome to -. This Privacy Policy explains in detail how we collect, use, store, and protect the personal information you provide while using our platform.

eca365 We believe your privacy is a fundamental right. That is why we built our privacy policy on a foundation of transparency from the very start. By creating or using an account on our platform, you are considered to have consented to this privacy policy.

Our Commitment

eca365 Your personal information is never sold to third parties. Your data is used solely for service improvement and legal compliance.

This Privacy Policy applies to both the eca365.org website and mobile app. If you have any questions, please reach out to our support team.

2. Information We Collect

eca365 Some personal information is collected in order to provide you with effective services. The information we collect is outlined below:

Information collected at registration

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Residential address and country.
  • Preferred currency and language settings.

Payment & Financial Information

  • Mobile Banking, Nagad, or Rocket account number.
  • Transaction history and deposit/withdrawal records.
  • National ID or passport details for KYC verification.

Automatically Collected Information

  • IP address and device type.
  • Browser and operating system information.
  • Page visit time, duration, and navigation patterns.
  • Betting activity history and preferred games.

eca365 Only necessary information is collected. Unnecessary or excessive data is never requested. KYC information is used solely for verification purposes.

3. How We Use Your Information

eca365 The information we collect is used for the following purposes. Each purpose is clearly outlined so you know exactly how your data is being used:

Purpose Details Basis
Account Management Registration, login, and account verification. Contract Fulfillment
Payment Processing Confirming deposits and withdrawals. Contract Fulfillment
Security Prevention of fraud and money laundering. Legal Obligations
Customer Support Handling complaints and inquiries. Legitimate Interest
Service Improvement Improving the quality of our site and app. Legitimate Interest
Promotions To inform you of bonuses and offers (subject to consent). Consent

eca365 Your data is used to deliver a more personalized experience — for example, analyzing your preferred games and betting patterns to show you relevant offers.

4. Who We Share Your Information With

eca365 Your personal information is never sold. However, certain information may be shared in the following limited circumstances:

  • Payment Processors: To confirm transactions with payment partners such as Mobile Banking, Nagad, and Rocket.
  • Identity Verification Services: With licensed verification providers for the KYC process.
  • Law Enforcement: Where required by a legal directive or court order.
  • Security Partners: For fraud detection and cybersecurity purposes.
  • Technology Providers: With organizations that help operate the site, under strict confidentiality agreements.
Third-Party Agreements

Before sharing data with any third party eca365 Strict data processing agreements are signed. They may only use the data for specified purposes.

6. Data Security Measures

eca365 Industry-standard security technologies are used to protect your data. Our security measures are continuously updated and improved.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL.
  • Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
  • Firewall & DDoS Protection: To protect our servers against cyberattacks.
  • Regular Security Audits: Regular reviews conducted by an independent team of experts.
  • Data Backup: Encrypted backups stored on secure servers.
  • Staff Training: All staff are required to complete mandatory data protection training.

Never share your password with anyone. eca365No - employee will ever ask for your password. If you receive any suspicious communication, please contact our support team immediately.

7. How Long We Retain Your Data

eca365 Your data is retained only for as long as necessary. All information is stored while your account is active. After account closure:

  • Financial Transaction Records: Retained for up to 5 years in accordance with legal obligations.
  • KYC & Identity Documents: 3–5 years, in accordance with regulatory guidelines.
  • Customer Support Communications: Up to 2 years after the issue is resolved.
  • Betting History: Up to 3 years for dispute resolution purposes.
  • Cookie Data: Typically deleted within 30 days to 1 year.

After the retention period, data is securely deleted or anonymized so that no individual can be identified from it.

8. Your Privacy Rights

eca365As a member of -, you have important rights over your personal data. We fully respect and uphold each of those rights:

Right to Access Data

You may request to see what information we hold about you.

Right to Correct Data

You may request that incorrect or outdated information be corrected.

Right to Delete Data

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request to download your data or have it transferred to another service.

Right to Object

You may object to certain types of data processing.

To exercise any of the above rights, please contact our support team. We will respond within 30 days of receiving your request. For complex cases, this timeframe may be extended, but you will be informed.

9. Children's Privacy Protection

eca365 For users aged 18 and over only. We do not knowingly collect personal information from anyone under the age of 18.

If a parent or guardian becomes aware that their child has registered on our platform, please contact our support team immediately. We will promptly delete that account and all associated data.

Date of birth is verified at registration, and proof of age documents may be requested in cases of doubt. This is not just a requirement — it is our ethical responsibility.

10. International Data Transfers

eca365- servers may be located in multiple countries. If your data is processed outside Bangladesh, we ensure that adequate data protection laws are in place in that jurisdiction.

For any international transfers, we ensure the following safeguards are in place:

  • International data protection standards (such as GDPR) are followed.
  • Data receivers are bound by strict contractual obligations.
  • Full encryption is ensured during transmission.
  • Destination servers follow certified security standards.

11. Changes to the Privacy Policy

eca365 This privacy policy may be updated from time to time. If changes are made, you will be notified in the following ways:

  • Publishing announcements on the website notice board.
  • A summary of changes is sent to the registered email address.
  • The "Last Updated" date at the top of the page will be revised.

For significant changes, your consent to the updated policy will be obtained before it takes effect. Continued use of the site after any changes constitutes acceptance of the new policy.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team:

Eca365 Data Protection Team

Email: [email protected]
Live Chat: Available 24/7 (click the chat icon in the bottom right corner of the site)
Response time: within 24–48 hours

Why Your Data Is Completely Safe at eca365

Learn about the key pillars of our data protection approach

End-to-End Encryption

Every transaction and piece of personal information on eca365 is secured with 256-bit SSL/TLS encryption, making it virtually impossible for hackers or third parties to access your data.

Strict KYC Verification

Every account on eca365 goes through a KYC process. This is not just a legal requirement — it also ensures that no one else can access your account.

Real-Time Monitoring

The eca365 security team monitors systems 24/7. Any suspicious activity is acted upon immediately and you are notified without delay.

Regular Security Audits

Eca365 systems are regularly audited by an independent third-party cybersecurity team. Any vulnerabilities identified are addressed promptly.

Your Data, Your Control

At eca365, you can view, edit, or request deletion of your personal information from your profile at any time. Your data belongs to you.

Data Is Not Sold

Eca365 never sells your personal information to advertisers or data brokers. Our business model does not rely on selling your data.

Join a Trusted Platform Today

Your data is completely safe at eca365. Enjoy transparent policies, strict privacy standards, and seamless payment experiences.

বাংলা